Normally, after receiving the order information, we will process the order within 24 hours and respond to the customer information about payment and delivery. Delivery time usually ranges from 3-5 days from the date of closing the order or as agreed with the customer when ordering. However, there are also cases where the delivery takes longer but only occurs in the following force majeure situations:
+ Employees will not be able to contact customers by phone, so they cannot deliver goods.
+ The shipping address you provided is incorrect or hard to find.
+ The number of orders of the company increased dramatically, making the processing of orders slow.
+ The partner providing materials for the company is slower than expected, causing the delivery to be delayed or the shipping partner is slow to deliver only to agents or customers with large and long-term needs.
Therefore most companies will support transportation costs as a way to take care of their agents. For retail customers, if there is a big need, please contact directly for contract agreement and shipping fee.
